Frequently Asked Questions
Got a question? Our FAQ covers common inquiries about our products, orders, and more. Check here first—you might find the answer you need! If not, we’re happy to help.
Please don't forget that you can join our Discord to connect with more friendly and talented NocFree early adopters.
About NocFree Lite
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Does the keyboard support Bluetooth connectivity?
No, the keyboard connects wirelessly using a 2.4GHz signal via a dongle. This method is the best choice for split wireless keyboards, offering a polling rate of 1000Hz and a strong connection within 30 meters. You won’t need to worry about signal stability at all!
Is the keyboard compatible with iPads or other tablets?
Yes, the keyboard is compatible with iPads and other tablets. You'll need a USB-A to USB-C dongle to connect the dongle to your device, enabling the keyboard to be recognized and connected seamlessly.
Does the keyboard support multiple channels for wireless mode?
No, the keyboard does not support multiple channels. If more than one dongle is connected, all connected devices will receive the same input.
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Can you explain what sound-absorbing foam is?
We recommend selecting sound-absorbing foam if you're looking for a quieter typing experience. It helps reduce keystroke noise and minimizes internal resonance, also giving you a more refined and enjoyable typing feel.
Which switch option is best suited for my needs?
We recommend linear switches for anyone new to the world of mechanical keyboards. They are versatile, provide a smooth typing experience, and are suitable for both everyday tasks and fast-paced gaming. To learn more, visit our switch comparison page, where we compare the sound profiles and specifications of various switches.
Do you offer additional keycaps?
Yes, we include a set of blank keycaps for those who want to customize their key mappings. The set includes: 2x 1u, 2x 1.25u, and 1x 1.75u keycaps.
Do you offer any other keyboard layout?
No, currently we only offer US QWERTY.
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How long will it take to get my orders?
We aim to ship your order within 48 hours of purchase. Delivery times vary depending on your region and the specific keyboard configuration you selected, typically ranging from 2–10 business days. For more details, please visit our shipping policy page.
Any question?
You can contact us through our contact page! We will be happy to assist you.
About NocFree &
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How does the NocFree tri-mode keyboard connect? Do I need cables between the parts?
NocFree & supports Bluetooth, 2.4G, and wired modes:
- Bluetooth: Switch all three parts (left keyboard, right keyboard, and numpad) to wireless mode. Then pair your computer with the “NocFree &” signal just once, and all three sections will connect wirelessly – no cables needed.
- 2.4G: Switch all parts to wireless mode, plug in the dongle, and everything connects automatically.
- Wired: Switch all parts to wired mode. Connect the left keyboard to your computer via USB-C. The right keyboard and numpad will connect wirelessly to the left side.
Can I use backlighting in wireless mode?
Yes, the white backlighting works in Bluetooth, 2.4G, and wired modes.
Does the NocFree & support connecting to multiple devices?
Yes, the keyboard supports connecting up to three devices in Bluetooth mode. You can easily switch between them using shortcut keys for a seamless experience.
How do I charge NocFree &? How long does a full charge last?
Simply connect NocFree & to your computer with a USB‑C cable to charge.
A full charge typically lasts 1 to 3 months. You can check the battery level anytime through our NocFree Link software, so there is no need to worry about running out unexpectedly.
Please note that the left and right halves, as well as the numpad, need to be connected separately for charging.
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Is there software available for keyboard customization?
Yes, we provide dedicated software that allows users to customize macros, key mappings, and various advanced features.
Why did you choose a staggered layout instead of staggered column, ortholinear, or Alice?
We chose the standard layout to make the transition to split keyboards easier for most users. While alternative layouts have their advantages, they can also be harder to get used to. Our goal is to help more people enjoy the ergonomic benefits of a split keyboard without disrupting their everyday typing habits.
From an ergonomic perspective, staggered column layouts do reduce lateral finger movement. But most users’ discomfort comes from wrists, shoulders, and thumbs – all of which are already addressed by the standard split layout.
As for the Alice layout, after consulting kinesiotherapists and physiotherapists, we concluded that it doesn’t offer any clear ergonomic advantage.
We may offer other layouts in future models for those who prefer alternatives.
How do I switch between Windows and Mac layouts?
You’ll get a second set of keycaps for the other system, so you can switch later if needed. Layout switching is handled through our NocFree Link software.
We’ve avoided using hotkey combinations to switch systems, as many users trigger them by accident. Most people rarely change layouts, so we’re keeping it simple with two dedicated SKUs.
Do you support ISO layouts?
Yes! We currently support UK-ISO, DE-ISO, Nordic-ISO, FR-ISO
Which switch option is best suited for my needs?
We offer two switch options: Linear and Silent Linear.
If you prefer a smooth and quiet typing experience, the Silent Linear switch is the best choice. It reduces noise, making it ideal for shared spaces or late-night use. If you don’t mind a bit of sound and want a classic linear feel, the Linear switch is a great all-around option suitable for both gaming and general use.
Both options provide a seamless and responsive typing experience, so your choice depends on your noise preference.
Are the switches factory-lubed?
Yes! All switches come factory-lubed for a smooth typing experience.
Can I use low-profile switches from other brands?
At the moment, most low-profile switches aren’t cross-compatible between brands. We recommend using our original switches, but we’re actively exploring compatibility with other options.
Do you offer additional keycaps?
Yes, in addition to providing Mac/Win modifiers, number pad add-ons, and commonly used extras, we also include a set of specialty keycap add-ons for users who want to further customize their key mappings.
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Are the accessories compatible with other products?
No, the accessories in this product series are designed to be compatible only with their respective products.
I don’t use a numpad much. Is it still useful for me?
Definitely! You can remap every key on the numpad using our NocFree Link software. Set up custom shortcuts, macros, or tools tailored to your workflow — for editing, design, or anything else.
Think of it as more than a numpad. It’s a flexible shortcut pad that boosts your productivity.
Can I purchase the numpad separately?
Not at the moment. The numpad must work together with the main keyboard (left and right) to connect to your computer.
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How long will it take to get my orders?
NocFree & currently available for purchase are pre-orders. We estimate that the mass production and shipping of orders will be completed between December of this year and January of next year.
Additional Note: & series accessories will ship around the same time as the keyboards.
How can I share feedback or suggestions?
We’d love to hear from you! ❤️
Join our Discord via the campaign page, or email contact@nocfree.com.
Any question?
You can contact us through our contact page! We will be happy to assist you.
